Skip to main content

Updating or Deleting Your User Profile

Easily manage your user profile.

Written by Aces Help

Need to update your display name or mobile number? Want to delete your account entirely? You can manage all of this from your Profile settings in the Aces Poker Run app.


πŸ“ Where to Find It

To access your profile:

Tap the Menu icon (☰) in the top right corner of the screen
Then tap Profile

This will take you to your personal user settings.


✏️ What You Can Update

On the Profile screen, you can:

Setting

Description

Display Name

Change how your name appears in events and on the leaderboard

Mobile Phone

Update the mobile number associated with your account

Terms of Service

Tap to view our current Terms

Privacy Policy

Review our policy for data usage and security

Make any changes and tap Save to confirm.


πŸ—‘οΈ How to Delete Your Account

If you no longer wish to use Aces Poker Run:

  1. Tap the Delete button (top right of the profile screen)

  2. On the next screen, tap Delete Account to confirm

    ⚠️ This action is permanent and will erase your account and all associated data

If you're unsure, tap Cancel to go back without making changes.


πŸ” What Happens After Deletion?

Once your account is deleted, the following happen immediately and cannot be reversed:

  • Your event history, hands, purchases, and linked registrations are permanently erased

  • You'll no longer be able to log in with your current email address

  • Active event registrations: If you are currently registered for an upcoming or in-progress event, your registration will be removed from that event. Any hands and cards already dealt to your account will be deleted from the event's hand pool

  • Pending payouts or refunds: If you have event winnings or pending refunds, contact support before deleting your account to ensure those are resolved first


❓ Need Help?

If you're having trouble updating your info or accidentally deleted your account, please contact us right away:
πŸ‘‰ help.acespokerrun.com

Did this answer your question?