Payout Method & Stripe Setup
To receive payments from your Aces Poker Run events, you’ll need to connect a Stripe account.
Stripe is our secure payment processor, and all funds collected from hand registrations and in-app sales are deposited directly into your connected Stripe account.
If you like you can watch a quick 2 minute video that explains the Stripe setup process:
🏦 Why You Need Stripe
Stripe allows you to:
Collect event registration fees and item sales (e.g., t-shirts, dinners, extra cards)
Receive payouts directly to your bank account
Ensure secure, compliant, and timely fund transfers
Stripe is required for any event using in-app sales through Aces Poker Run.
Read this part its important. This step can be confusing — but it’s simple once you know what to enter!
When you get to Step 3 below, regardless if you are an individual or business you need to set this section up. We don't know why they do it this way and its a bit confusing but here are our suggestions:
Industry → Type and select Event Ticketing.
Website →
Enter your event website or Facebook page, or
Use our general page: www.myacesevents.com
Product Description → Describe your event clearly without gambling terms.
Example:
“I am hosting a fundraising event where participants register online for entry with optional add-ons or merchandise purchase as well. Payments are collected for advanced event sales on the Aces platform."
🔗 Stripe Account Setup Guide
🧾 Step 1: Choose Your Account Type
When you begin setup, you’ll be prompted to choose between Individual or Business.
Individual — For personal or one-time events
Business — For registered organizations, clubs, or companies
💡 Note: The setup process is nearly identical for both, except businesses will provide a company name and EIN.
Even though the “Individual” setup looks a bit business-like, don’t worry — this is due to compliance regulations requiring Stripe to verify identity and prevent fraud.
It will not affect your credit or personal information in any way.
They just want to make sure you’re a real person — and not, you know… a terrorist 😄
👤 Step 2: Verify Personal Details
Enter your personal information including:
Legal name (as it appears on government ID)
Email address
Date of birth
Home address
Phone number
Last four digits of your Social Security number (required for identity verification)
This ensures your account is verified and compliant with financial regulations.
🏢 Step 3: Business or Event Details
This step can be confusing — but it’s simple once you know what to enter!
Industry → Type and select
Event Ticketing.Website →
Enter your event website or Facebook page, or
Use our general page: www.myacesevents.com
Product Description → Describe your event clearly without gambling terms.
Example:
“I am hosting a fundraising event where participants register online for entry with optional add-ons or merchandise purchase as well. Payments are collected for advanced event sales on the Aces platform.”
🏦 Step 4: Add Bank Details
This is where your payouts will be sent.
You can either:
Search for your bank and connect using your online credentials, or
Enter routing and account numbers manually.
Both options are secure and work equally well.
🧾 Step 5: Public Details for Receipts
This information appears on customer receipts and card statements.
Statement Descriptor → Enter your event or organization name (e.g., “Super Poker Run”).
Shortened Descriptor → A 10-character version (e.g., “MySuperPR”).
Customer Support Phone Number → Add a number participants can call with payment questions.
Customer Support Address → Use your event or organization’s mailing address.
💡 Tip: Clear, recognizable descriptors reduce refund disputes and chargebacks.
✅ Step 6: Review and Submit
After completing all sections, Stripe presents a Review and Submit screen.
Check that your:
Business type
Professional details
Public details
Bank information
are all correct, then click Submit.
Your Stripe account is now connected to your Aces Poker Run account!
📦 After Setup
You only need to do this once — it stays connected for all future events.
U.S.-Based Organizers – Sales Threshold Limit
If you're located in the United States, you can begin collecting money from in-app sales immediately before completing payout setup — with one important condition:
⚠️ Sales are capped at $600 until Stripe is connected.
Once your event reaches $600 in total sales, the app will block additional transactions until you complete Stripe setup.
This policy is required by Stripe to ensure proper tax and identity compliance.
🌍 International Organizers – Stripe Setup Required to Publish
If you’re outside the U.S., Stripe setup must be completed before your event can be published and made available to participants.
This is a Stripe policy — Aces Poker Run cannot override this restriction.
🧠 Tips
✅ Use a business Stripe account for organizational events.
🔄 You can update your bank info or Stripe connection anytime.
📧 Optional: Use the same email in Stripe and your event organizer profile for easy tracking.
🕓 Stripe payouts typically take 3–5 business days, depending on country and verification.
❓Need Help?
If you have questions about Stripe setup or payouts:
Tap Help in the app to browse articles.
Visit the official 👉 Stripe Setup Guide
Or contact our support team at 👉 help.acespokerrun.com