Aces Poker Run App

Learn how to hide stop locations from participants and reveal them when you're ready, and what participants see in the meantime.

Hidden Stops — Keeping Stop Details Private Until Event Day

Organizers can provide a contact name, phone, and email so participants have a direct way to get in touch during the event.

Contact Organizer — How Participants Reach You

How to find and use the Contact Organizer page to call or email your event organizer directly from the app.

Contacting Your Event Organizer

How to use the Participants screen to monitor registrations, hand status, and check-in state on event day — and how to use Bulk Check-In to check a participant into multiple…

Participants Screen & Bulk Check-In

Step by step instructions on creating a poker run event in the Aces Poker Run app.

Creating a Standard Poker Run Event

How to send a registered participant a link so they can view their event details in a browser — no app installation required.

Send a Browser Link to a Registered Participant

How to assign hands that were created without being tied to a participant — using QR scan or search from the Assign Registrations screen.

Assigning Unassigned Registrations

How organizers can reassign an already-active registration to a different participant using the Transfer Registration screen.

Transferring or Reassigning a Registration (Organizer)

View and filter your event's full transaction ledger, including registrations, extra card sales, add-on purchases, and refunds.

Transactions Screen

Track on-site cash extra card sales using the Extra Card Cash Purchase Report screen.

Extra Card Cash Purchase Report

Learn how organizers and participants can access completed events, what data remains available after an event closes, and how to view hands and leaderboards post-event.

Viewing Past & Completed Events

Learn how to revert a published event back to setup status, what changes for participants, and the impact on active registrations.

Unpublishing an Event

This setup screen helps you to customize how you want to deal cards and how users will visit stops.

Card Dealing & Stops Format

This screen shows you events near you and you can search for events.

Home Screen

Create and manage your own poker run events.

Manage Events Screen

This shows events you are currently registered for and status.

Your Events Screen

This screen lets you set options like sales method, event fee, extra cards, etc.

Sales and Event Items

Explanation of the extra card option and how it is used.

Extra Card Option

Edit and update your core event details and manage various format settings.

Event Info

Trackers in Aces Poker Run allow you to track when users complete your defined requirements for an event.

Trackers

Setup and manage event managers to help with you event.

Event Managers, Assistants and Admins

You can upload an event waiver for your participants to accept.

Event Waiver

Here's how to create and configure a stop during your event setup.

Event Stops

This is an explanation of fees within the Aces Poker Run app

Aces Poker Run Fee Structure

Support information from Stripe to setting up a connected Account

Payout Method Setup for Online Sales

You can easily manage and assign poker hands to participants who purchase tickets offline or outside the app using the Manage Hands feature.

How to Create and Assign Hands for Offline Ticket Sales

For events that are using QR code scanning for dealing you need to print the QR codes to use at your stops.

Printing Check-In QR Codes

Print or save your event QR code to add to flyers or social media posts.

Printing or Saving the Event QR Code

When ready, you can share your event to friends, post on social media, etc.

Sharing Your Event

You can close and open event registration at any time.

Closing and Opening Event Registration

Closing an Event & Dealing Remaining Cards

Turn your expo or conference into an interactive poker run experience!

Trade Show/Expo Poker Run

Easily set up a golf-themed poker run using the Aces Poker Run app. Golf events work great for fundraisers and tournaments—each hole acts like a "stop," and cards are dealt…

Create a Golf Poker Run Event

Event organizers can process refunds for transactions directly within the Aces Poker Run app. Refunds apply to the entire transaction and not to individual hands or event items.

Processing Refunds for Event Transactions

Event organizers can sell additional custom items during event registration or in-app purchases — allowing you to collect more revenue and offer participants unique add-ons.

Request Custom Event Items

Allow participants to register online and pay in person at your event.

Will Call Sales

This article describes the various ways you can have users register and collect fees for your event.

Understanding Sales Methods

How to add a payment method in event management for hosted events.

Setup a Payment Method

Payment method is required for Will Call sales.

Payment Method Setup

Understanding what a Test/Small event is and what the limitations are.

Test/Small Free Event (10 Person Limit)

Running a successful poker run is simple with Aces — but preparation makes everything smoother.

Event Day Operations Checklist

If you enabled Will Call for your event, participants can register online and complete payment directly with you at check-in.

Will Call Check-In Process (For Organizers)

Learn why Aces Poker Run does not identify winners, manage event prizes, or distribute winnings.

Prizes, Winners & Payouts

Aces Help

Useful guides for setting up and managing an event.

Event Organizers

Find answers and get help from Intercom Support and Community Experts

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