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Contacting Your Event Organizer

How to find and use the Contact Organizer page to call or email your event organizer directly from the app.

Written by Aces Help

Need to get in touch with the person running your event? The Contact Organizer page gives you their name, phone number, and email address β€” all in one place, right inside the app.


πŸ“ How to Find It

  1. Open the app and go to Your Events

  2. Tap your event to open it

  3. Tap the menu icon (☰) in the top right corner

  4. Select Contact Organizer


🎴 What You'll See

Field

What it does

Name

The organizer's contact name

Phone

Tap to call them directly from your phone

Email

Tap to open your mail app with their address pre-filled

If the organizer hasn't provided a phone number or email, that field will show "Not available."


πŸ’‘ Tips

  • This page is available both in the app and if you're viewing the event through a browser link. See the Viewing Your Registered Event in a Browser article for details on browser access.

  • If the contact info looks wrong or is missing, the organizer may not have filled it in yet β€” try reaching out through the event's registration confirmation email instead.


❓ Need Help?

If you're having trouble with the app or can't find your event, we're here to help:

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