The Contact Organizer feature gives participants a quick, in-app way to reach you during an event. You provide your contact details once during event setup — participants can then tap to call or email directly from the app.
🛠 For Organizers: Setting Your Contact Info
📍 Where to Find It
Manage Events → Select Event → Edit Event Info → Show more options
Your contact details are found in the advanced options section at the bottom of Event Info, below the visibility toggles.
✏️ Contact Fields
Field | Description |
Contact Name | The name shown to participants as the event contact (e.g., your name or your organization's name). |
Contact Phone | A phone number participants can tap to call directly. Must be a valid US phone number. |
Contact Email | An email address participants can tap to open their mail app and send a message. |
All three fields are optional. Any field left blank will display as "Not available" to participants.
Tap Save after entering your details.
📲 For Participants: How to Contact the Organizer
📍 Where to Find It
From any active or registered event:
Tap the menu icon (☰) in the top right corner
Select Contact Organizer
This option is available in both the standard event view and the browser (lite) event view.
🎴 What You'll See
The Contact Organizer screen shows:
Name — The organizer's contact name
Phone — Tap to call directly from your phone
Email — Tap to open your mail app with the address pre-filled
If the organizer has not provided a particular piece of contact information, that field will show "Not available."
❓ Need Help?
If a contact detail looks incorrect, reach out to your event organizer directly, or contact Aces support at: