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Unpublishing an Event

Learn how to revert a published event back to setup status, what changes for participants, and the impact on active registrations.

Written by Aces Help

If you need to take a published event offline β€” to make major changes, postpone, or correct a setup error β€” you can unpublish the event to revert it back to setup (draft) status.


πŸ“ Where to Find It

Manage Events β†’ Select Event β†’ Unpublish Event

The Unpublish Event option appears in the event's action menu when the event is published but has not yet started.


⚠️ What Happens When You Unpublish

  • The event is no longer visible to participants in the app β€” it will not appear in browse or search results

  • New registrations are blocked until you re-publish

  • Participants who are already registered retain their registrations in the system, but they cannot view the event until it is published again

  • The event returns to Setup status, allowing you to edit all event settings, stops, pricing, and other configuration


πŸ“Œ When to Use Unpublish

  • The event was published before setup was complete

  • You need to change registration pricing, stop locations, or event dates

  • The event needs to be postponed before it has started

  • You want to take the event offline temporarily while communicating changes to registered participants


🚫 Limitations

  • Cannot unpublish an in-progress event β€” once card scanning has begun, the event cannot be reverted to setup status

  • Cannot unpublish a closed event β€” events that have been closed are read-only and cannot be changed

  • Registered participants are not automatically notified β€” if you have active registrations, communicate the change to your participants before unpublishing


βœ… Re-Publishing After Changes

Once your changes are complete:

  1. Review all event settings and stops

  2. Tap Publish Event from the event setup screen

  3. The event becomes visible again and new registrations re-open

Participants who were already registered will see the event again in their Your Events screen once the event is re-published.


❓ Need Help?

Questions about managing your event's published state? Contact us at πŸ‘‰ help.acespokerrun.com

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