If you need to take a published event offline β to make major changes, postpone, or correct a setup error β you can unpublish the event to revert it back to setup (draft) status.
π Where to Find It
Manage Events β Select Event β Unpublish Event
The Unpublish Event option appears in the event's action menu when the event is published but has not yet started.
β οΈ What Happens When You Unpublish
The event is no longer visible to participants in the app β it will not appear in browse or search results
New registrations are blocked until you re-publish
Participants who are already registered retain their registrations in the system, but they cannot view the event until it is published again
The event returns to Setup status, allowing you to edit all event settings, stops, pricing, and other configuration
π When to Use Unpublish
The event was published before setup was complete
You need to change registration pricing, stop locations, or event dates
The event needs to be postponed before it has started
You want to take the event offline temporarily while communicating changes to registered participants
π« Limitations
Cannot unpublish an in-progress event β once card scanning has begun, the event cannot be reverted to setup status
Cannot unpublish a closed event β events that have been closed are read-only and cannot be changed
Registered participants are not automatically notified β if you have active registrations, communicate the change to your participants before unpublishing
β Re-Publishing After Changes
Once your changes are complete:
Review all event settings and stops
Tap Publish Event from the event setup screen
The event becomes visible again and new registrations re-open
Participants who were already registered will see the event again in their Your Events screen once the event is re-published.
β Need Help?
Questions about managing your event's published state? Contact us at π help.acespokerrun.com
