You can invite additional people to help run your event by assigning them as Event Managers.
Managers can assist with:
Scanning trackers
Checking in Will Call participants
Managing and creating hands
Selling extra cards
Updating event settings (Admins only)
This feature is perfect for larger events where responsibilities need to be shared across volunteers.
📍 Where to Find It
You can access Event Managers here:
Manage Events → Select Event → Edit Event Managers
You can also access this from your event summary screen under the Event Managers section.
🧑💼 Manager Roles
When inviting a manager, you can choose from two roles:
Role | Permissions |
Assistant | Can scan trackers, check in Will Call participants, manage hands, create hands using Manage Hands, and sell extra cards. Cannot edit event settings or payout configuration. |
Admin | Can edit event settings (card rules, pricing, stops, logistics), manage hands, scan trackers, check in Will Call participants, and adjust sales settings. Cannot configure or edit payout accounts — only the original event organizer can do that. |
🔍 What Assistants Can Do
Assistants are ideal for event-day volunteers.
They can:
📡 Scan trackers (for GPS/tracker-based events)
🎟 Scan Will Call QR codes and confirm check-in
🃏 Create hands using the Manage Hands feature
✏️ Adjust hands if needed
💵 Sell extra cards
🤝 Share managed hands with participants
Assistants cannot modify event structure, pricing, payout accounts, or licensing settings.
🛠 What Admins Can Do
Admins have broader event control.
They can:
Edit card dealing rules
Change pricing and sales settings
Enable or disable Will Call
Adjust event logistics and stops
Manage hands
Check in Will Call participants
Scan trackers
However, even Admins cannot configure or modify payout information. That authority remains with the original event organizer.
➕ Adding an Event Manager
To invite a manager:
Tap Add New Manager
Enter the manager’s name
Choose their role (Admin or Assistant)
Tap Save and Share
Your device’s native sharing options will appear (text, email, AirDrop, etc.). Send the invite however you prefer.
✉️ What Happens Next?
The invited person will receive a message prompting them to accept the invitation.
Until accepted, their status will show as:
“Waiting to be accepted”
From this screen, you can:
Re-send the invite
Cancel the invite
Once accepted:
✅ They are fully added to your event with the selected permissions.
🔄 Managing Managers
From the Event Managers screen, you can:
View active and pending managers
Add new managers at any time
Re-send or cancel invitations
Adjust staffing before or during the event
ℹ️ Only the original event organizer can configure payout information. This cannot be delegated.
✅ Common Uses for Event Managers
Assign Assistants to scan trackers at different stops
Use Assistants to manage Will Call check-in
Add Admins to update event details or pricing
Have volunteers manage t-shirt pickup, raffle entries, or meal tickets
Use Manage Hands to create and distribute hands for in-person sales
⚠️ Best Practice
For larger events, we recommend:
At least one Assistant dedicated to Will Call check-in
One volunteer handling tracker scans
An Admin available for event-day adjustments
This keeps registration lines short and the event running smoothly.
❓ Need Help?
Have questions about manager permissions or sharing event access?
We’re here to help:
👉 help.acespokerrun.com