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Understanding Fees in Aces Poker Run

This is an explanation of fees related to the Aces Poker Run app

Aces Help avatar
Written by Aces Help
Updated over 2 weeks ago

The Aces Poker Run app is free to use for both organizers and participants. Our platform operates on a simple, transparent fee model tied to hand registrations and secure payment processing.

This guide explains:

  • โœ… Aces app licensing fees

  • ๐Ÿ’ณ Stripe online payment processing fees

  • โš™๏ธ How fee settings impact what your organization collects


๐Ÿงพ Aces App Licensing Fee

Aces charges a small fee per hand sold. This fee is always deducted from the organizerโ€™s collected funds โ€” it is never charged to the participant.

๐Ÿ”ข Fee Structure:

  • 3% of the hand/registration price

  • Minimum: $1.00 per hand

  • Maximum: $3.00 per hand

๐Ÿ“Œ Examples:

Hand Price

Aces Fee

$20.00

3% = $0.60 โ†’ $1.00 (minimum)

$45.00

3% = $1.35

$120.00

3% = $3.60 โ†’ $3.00 (maximum)

โ„น๏ธ The app fee is automatically deducted before your payout. It is not shown to participants, and cannot be passed on.


๐Ÿ’ณ Stripe Payment Processing Fees

We use Stripe to handle online payments securely.

Stripe charges standard industry processing fees:

  • 2.9% of the transaction amount

  • + $0.30 per transaction

These are Stripeโ€™s fees (not Aces fees), and they can be either passed on to the participant or absorbed by your organization.


โš™๏ธ Who Pays the Stripe Fees?

You control who pays the Stripe processing fee:

Toggle Setting

Outcome

โœ… ON (Default)

Stripe fees are added on top of the registration price.

Participants pay them at checkout.

โ›” OFF

Your organization absorbs Stripe fees.

Theyโ€™re subtracted from your payout.


๐Ÿ› ๏ธ Where to Configure Stripe Fee Settings

To change who pays Stripe fees:

Manage Events > Select Event > Edit Event Items > Toggle โ€œCustomer pays Stripe processing feeโ€


๐Ÿ’ก Real-World Examples

๐Ÿ”น Example A: Stripe Fees Passed to the Participant (Default)

Description

Amount

Hand Fee

$100.00

Stripe Fee (2.9% + $0.30)

$3.20

Total Charged to Participant

$103.20

Aces Fee

$3.00

Amount Collected by Org

$100.00 โ€“ $3.00 = $97.00

Stripe collects their fee from the participant.


๐Ÿ”น Example B: Stripe Fees Paid by Organizer

Description

Amount

Hand Fee

$100.00

Stripe Fee

$3.20

Aces Fee

$3.00

Amount Collected by Org

$100.00 โ€“ $3.20 โ€“ $3.00 = $93.80

Total Charged to Participant

$100.00

Stripe collects their fee from your collected funds.


โœ… Summary Table

Fee Type

Amount

Default Paid By

Can You Change It?

Aces App Fee

3% (min $1, max $3)

Organizer

โŒ No

Stripe Fee

2.9% + $0.30

Participant

โœ… Yes


๐Ÿง  Tips

  • โœ… Let participants cover Stripe fees to maximize your net proceeds

  • ๐Ÿ’ก Your Aces fee is built-in and automatically deducted โ€” no extra math required

  • ๐Ÿ’ณ Review Stripe payout summaries for detailed transaction breakdowns

  • ๐Ÿ› ๏ธ Adjust all fee preferences before opening registration via Event Items


โ“ Need Help?

Have questions about fee settings, payouts, or payment processing?
Weโ€™re happy to help โ†’ ๐Ÿ‘‰ help.acespokerrun.com

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